Choose one of three ways to add money to your prepaid account
Choose the method that works best for you.
Frequently Asked Questions
Can I use direct deposit for one time deposits?
Yes. You can deposit your tax refund or other one time payments from institutions that offer direct deposit. Use the routing number and DDA number provided on your direct deposit form.
What happens to my direct deposit if I change jobs?
The payments from your previous job will stop automatically. To re-start direct deposit with your new employer, fill out another direct deposit form, sign it and hand it to your new employer.
How do I add cash to my card account?
To add money to your card account using cash, you will need to take your cash and card to a store location that offers one of the following money transfer services:
How much does adding money to my card account cost?
Direct Deposit is absolutely free. When you add money to your card account with cash, the store location normally charges a "load fee" for this service that varies by store. AccountNow does not charge for adding money to your card account.
How much money can I load at one time?
For direct deposits, we accept deposits up to $6,000. To add money using cash, you can add as little as $10. There is a maximum cash limit of $950 per day.
Why do I have to pay a fee to load cash to my prepaid account?
AccountNow does
not charge for adding money to your prepaid card account. However, when adding cash to your prepaid account, money transfer providers normally charge a "load fee" for their services, which varies by provider. To avoid load fees, use
direct deposit to add money to your card account.
How do I know if my money was added to my prepaid account?
When adding cash, the store should provide you with a receipt number or reference number for each transaction. Please save this transaction number. You can also get your balance information using our
FREE SMS Text Alert service.
When will the money be available?
Your money will normally be available on your payday if you are using Direct Deposit. If you are loading cash, your money will generally be available instantly.